About Us
About Tailvia
At Tailvia, we believe every pet deserves products that make life safer, more comfortable, and more enjoyable.
We created Tailvia with a simple mission: to offer thoughtfully selected pet products that pet owners can rely on every day. Whether you're looking for travel essentials, interactive toys, cozy bedding, grooming supplies, or everyday accessories, our goal is to make shopping for your pets easy, convenient, and stress-free.
As pet lovers ourselves, we understand that every pet is part of the family. That's why we carefully choose products that combine practicality, comfort, and quality—helping you spend less time searching and more time enjoying life with your furry companions.
What We Offer
Our collection includes carefully selected products for dogs and cats, including:
- Comfortable beds and calming accessories
- Travel and car safety products
- Interactive toys and enrichment products
- Grooming and cleaning essentials
- Feeding and hydration accessories
- Outdoor and everyday pet-care products
We continue to expand our catalog to provide pet owners with reliable products for every stage of their pet's life.
Our Commitment
Customer satisfaction is at the heart of everything we do.
We're committed to providing:
- Carefully selected quality products
- Secure online shopping
- Free shipping on every order
- Friendly and responsive customer support
- A straightforward return process
If you ever have questions before or after placing an order, our support team is always happy to help.
Shipping
- Processing Time: 1–3 business days (Monday–Friday)
- Estimated Delivery: 6–12 business days after dispatch
- Shipping Cost: Free on all orders
- Tracking: Included with every shipment
Contact Us
We're here whenever you need assistance.
Tailvia
Website: www.tailvia.com
Email: info@tailvia.com
Phone: (916) 604-3864
Customer Support Hours: Monday–Friday, 8:00 AM–5:00 PM PT
Response Time: Within 24 business hours